Newest KB Articles

Using Visual Studio 2008 with IIS 7

Sun, 02 May 2010 16:24:14 GMT

How to use Visual Studio 2008 with Windows 2008 IIS 7 servers

Rewriting Non WWW to WWW URL (IIS7 Servers Only)

Fri, 01 May 2009 18:22:08 GMT

This article applies only to Windows 2008 servers with IIS7 (sites hosted on our raptor13 or newer). It explains how to use the IIS Rewrite Module to direct incoming traffic for http://domainname.com to http://www.domainname.com, a popular thing to do for SEO.

Step 1: Download the web.config file from your site root folder.

Step 2: Open this file in your favorite text editor and insert the following redirection code inside the <configuration> tags.

<system.webServer>
    <rewrite>
        <rules>
        <clear />
        <rule name="WWW Rewrite" enabled="true">
            <match url="(.*)" />
            <conditions>
                <add input="{HTTP_HOST}" negate="true" pattern="^www\.([.a-zA-Z0-9]+)$" />
            </conditions>
            <action type="Redirect" url="http://www.{HTTP_HOST}/{R:0}" appendQueryString="true" redirectType="Permanent" />
        </rule>
        </rules>
    </rewrite>
<system.webServer>

Step 3: Save the file and upload it back to your FTP

If if the <system.webServer> already exists in your web.config place the code minus the <system.webServer> tags inside the existing tag structure.

Setting Up 301 Redirects (IIS7 Servers Only)

Fri, 01 May 2009 18:12:26 GMT

This article applies only to Windows 2008 servers with IIS7 (sites hosted on our raptor13 server or newer). If you site is on another server please open a support ticket.

Step 1: Download the web.config file from your site root folder.

Step 2: Open this file in your favorite text editor and insert the following redirection code inside the <configuration> tags.

Step 3: Save the file and upload it back to your FTP

If you are redirecting a page in a sub folder of your site and the folder does not have a web.config file you can create one in a text, save it as web.config and upload it to the sub folder.

<?xml version="1.0" encoding="UTF-8"?>
<configuration>
    <location path="some_page.html">
        <system.webServer>
            <httpRedirect enabled="true" destination="http://www.domain.com/other_file.html" exactDestination="true" httpResponseStatus="Permanent" />
        </system.webServer>
    </location>
</configuration>

User: Setting up an auto responder or vacation message

Mon, 20 Apr 2009 19:48:55 GMT

Log in to SmarterMail interface for your domain name (http://mail.yourdomain.com) using your full email address and password.

Step 1: Click the 'Settings' tab in the top navigation bar

Step 2: Expand the 'My Settings' node if it isn't already and click 'Auto-Responder'

Step 3: Check the 'Enable auto responder' option

Step 4: Click the 'Auto Responder Message' tab

Step 5: Create a subject and body for your auto responder

Step 6: Click the 'Save' button near the top

To turn off the auto responder when it's no longer needed, uncheck the 'Enable auto responder' option under the 'Options' tab.

Administrator: Tweaking the spam filter settings

Mon, 20 Apr 2009 19:48:31 GMT

Access to this features requires you to log in to SmarterMail (http://mail.yourdomain.com) using the administrative account, refer to your setup email. If it is your first time using the service the web mail system will ask you to set a time zone before logging in, just select your local time zone and click the 'Save' link.

We recommend using the default filter settings for the best results. If you notice a particular domain or email is being blocked you can add it to a 'Trusted Senders' list so it will bypass the spam check.

Step 1: Click the 'Settings' tab in the top navigation bar

Step 2: Expand the 'Domain Settings' node and click 'Spam Filtering'

Step 3: Click the 'Trusted Senders' tab

Step 4: Enter either an email address (e.g. user@domain.com) or a domain (e.g. domain.com), one per line

Step 5: Click the 'Save' button near the top

To change the filter settings or change how SmarterMail handles spam marked emails, perform the following steps.

Step 1: Click the 'Settings' tab in the top navigation bar

Step 2: Expand the 'Domain Settings' node and click 'Spam Filtering'

Step 3: On the 'Options' tab check 'Override Spam Settings'

Step 4: Select the 'Actions' tab

Step 5: Set your action preferences and click the 'Save' link near the top

For more details on all the SmarterMail spam filter features click the 'Help' tab inside your web mail control panel to access the comprehensive knowlegde base included with your web mail application!

Administrator: Editing email users

Mon, 20 Apr 2009 19:48:08 GMT

Access to this features requires you to log in to SmarterMail (http://mail.yourdomain.com) using the administrative account, refer to your setup email. If it is your first time using the service the web mail system will ask you to set a time zone before logging in, just select your local time zone and click the 'Save' link.

Step 1: Click the 'Settings' tab button on top

Step 2: Expand the 'Domain Settings' node in the settings panel on the left

Step 3: Click the 'Users' option in the left panel

Step 4: Check the user you want to edit and click the 'Edit' button near the top of the right panel

Step 5: Under the 'User' tab edit the form fields

• Username: select a name that isn't used yet as an account or alias
• Password: type in a strong password
• Display Name: name that will be listed as sender, full email is used when left blank
• Reply Address: email used when recipient replies, full email is used when left blank
• Time Zone: select the user's local time zone
• Mailbox Limit: allowed space for this user, set to 0 for unlimited within the total allowed for the domain
• Options: check any account options you want to apply for this user

Step 6: You can further customize this user's options via the other tabs

Step 7: Click the 'Save' link near the top

For more details on all the SmarterMail features click the 'Help' tab inside your web mail control panel to access the comprehensive knowlegde base included with your web mail application!

Administrator: Adding email users

Mon, 20 Apr 2009 19:47:49 GMT

Access to this features requires you to log in to SmarterMail (http://mail.yourdomain.com) using the administrative account, refer to your setup email. If it is your first time using the service the web mail system will ask you to set a time zone before logging in, just select your local time zone and click the 'Save' link.

Step 1: Click the 'Settings' tab button on top

Step 2: Expand the 'Domain Settings' node in the settings panel on the left

Step 3: Click the 'Users' option in the left panel

Step 4: Click the 'New' button on top of the right panel

Step 5: Under the 'User' tab complete the form fields

• Username: select a name that isn't used yet as an account or alias
• Password: type in a strong password
• Display Name: name that will be listed as sender, full email is used when left blank
• Reply Address: email used when recipient replies, full email is used when left blank
• Time Zone: select the user's local time zone
• Mailbox Limit: allowed space for this user, set to 0 for unlimited within the total allowed for the domain
• Options: check any account options you want to apply for this user

Step 6: You can further customize this user's options via the other tabs

Step 7: Click the 'Save' button near the top

For more details on all the SmarterMail features click the 'Help' tab inside your web mail control panel to access the comprehensive knowlegde base included with your web mail application!

Retrieving your domain email with Palm Centro

Sun, 25 Jan 2009 00:11:16 GMT

How to configure your domain email to be access via your Palm Centro phone

Retrieving your domain email with Apple IPhone

Sat, 24 Jan 2009 16:08:19 GMT

Instructions on how to setup your domain email on your Apple IPhone

Retrieving your domain email with Windows Mobile 6.1 devices

Sat, 24 Jan 2009 16:00:54 GMT

Article explains step by step how to setup email on Windows Mobile 6.1