Microsoft's fix for one of FrontPage's most annoying bugs. These instructions will make your workstation support NTLM authentication when using FrontPage to publish or modify your website on our servers. Do not skip a single step else its possible your problem will not get fixed.

Step 1: Upgrade to the latest Internet Explorer, it does not matter if you use it or not. FrontPage does use Internet Explorer and needs the latest version to function correctly. Visit the Microsoft web site to upgrade to the latest version.

Step 2: Make sure you have Client for Microsoft installed under 'Network' in the Control Panel.

Step 3: Right click on the ISP dialup option under Dialup Networking and select 'Properties', make sure 'Log On To Network' is checked.

Step 4: Reboot after the above 3 steps have been completed.

Step 5: Try to connect with FrontPage again. If it still has issues open the 'Tools' menu in Internet Explorer and select Internet Options, Security, Custom Level. At the bottom make sure 'Prompt for Username/PW' is checked.

Step 6: If it still fails or times out, try a different Internet Service Provider. Slow or congested internet providers cause FrontPage to exhibit problems.

Some company proxy servers and sometimes AOL do not allow NTLM authentication to function or your workstation just might have something messed up to now allow NTLM authentication. If all 6 steps above have been attempted, open a Support Ticket asking for Basic authentication to be on and for NTLM authentication to be turned off for your domain.