Log in to SmarterMail interface for your domain name (http://mail.yourdomain.com) using your full email address and password.

We recommend using the default filter settings for the best results. If you notice a particular domain or email is being blocked you can add it to a 'Trusted Senders' list so it will bypass the spam check.

Step 1: Mouse over the 'Settings' tab and click 'My Spam Filtering'

Step 2: Click the 'Trusted Senders' tab

Step 3: Enter either an email address (e.g. user@domain.com) or a domain (e.g. domain.com), one per line

Step 4: Click the 'Save' link near the top

To change the filter settings or change how SmarterMail handles spam marked emails, perform the following steps.

Step 1: Mouse over the 'Settings' tab and click 'My Spam Filtering'

Step 2: On the 'Options' tab check 'Override Spam Settings'

Step 3: Select the 'Actions' tab

Step 4: Set your action preferences and click the 'Save' link near the top

For more details on all the SmarterMail spam filter features click the 'Help' tab inside your web mail control panel to access the comprehensive knowlegde base included with your web mail application